Shipping

Shipping
Flat rate shipping is $10 for all orders. Packaging is compostable/recyclable. Orders are shipped within 3 business days and a tracking number will be emailed as soon as item ships. If you would like to request signature required for delivery, send an email to studio@anderceramics.com after you place your order.

Delivery
Once the item has shipped, all shipping liability lies with the carrier. Refunds cannot be given for items marked as delivered. Any delayed, lost, or stolen packages must be filed directly with carrier. 

Order Issues
If there is a problem with your order upon receipt, reach out to us at studio@anderceramics.com within 7 days of delivery.

Returns 
Returns may be arranged by contacting studio@anderceramics.com within 7 days of receipt. Indicate in the email which item will be returned. Purchaser is responsible for return shipping fees. Item must be shipped in original packaging and must be insured. Original shipping fees not refunded.

Contact Us
Reach out to us at studio@anderceramics.com with any additional questions.